Shipping & Returns

Shipping

I use Australia Post for all shipping, as I have found this is the cheapest method and the best way for the customer to save. Prices are based on the cubic weight of your order, and are generated as you place your order from the postcode you enter when you sign up for an account. The shipping cost will be displayed when you enter the "checkout". This value will be shown before payment needs to be made. Courier delivery of some large items (like cages) may be possible in some cases, please email me for enquiries.

This site only generates shipping cost for Australian orders. I can ship to New Zealand, but you will need to email me for a shipping estimate and additional instructions, before you make your order.

Shipping to Major capital cities takes about 1-4 business days.


Returns

Please choose toys carefully as all sales after shipping are final and refunds will not be given for change of mind. Please contact me if you require more information on a product or assistance in choosing appropriate sizes for your bird! Any item found to be faulty will of course be replaced.

All pictures are for illustration purposes only, I have tried our best to describe the items listed accurately, but errors may occur from time to time, please contact me by email if you find a problem with the description. Sometimes manufacturers supply items that are a different colour(s) from the one in the picture, I will try to note this in the description, but in certain instances the item shipped may be a different colour from the picture.
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